916-288-5452

Incident Response & Digital Forensics

When an incident happens, the first hours decide the cost. We prepare your organization in advance, respond quickly when called and document every step for insurers, counsel and regulators.

An incident response team working late around a table with a timeline on the whiteboard
Service 12 of 14WorldTech Network

Scope

What is included

A prepared team on call for the worst day, and a plan to make it shorter.

01

Incident response retainer

Agreed response targets and pre-arranged access, so no time is lost on paperwork.

02

Containment and eradication

Isolating affected systems, removing attacker access and closing the entry point.

03

Forensic investigation

Evidence collected and preserved to establish what happened and what was reached.

04

Ransomware recovery

Coordinated restoration alongside your backup and infrastructure teams.

05

Notification support

Facts and timelines prepared for counsel, regulators, partners and customers.

06

Post-incident review

A written account of root cause and the changes that will prevent a repeat.

Method

How it works

Three stages, each with a written output, so you always know what has been done and what comes next.

  1. 01

    Prepare

    We write the plan, define roles and rehearse it with your team.

  2. 02

    Respond

    Responders contain the incident, investigate and keep leadership informed.

  3. 03

    Recover and learn

    Systems are restored, findings documented and improvements tracked.

Standards and technology

  • NIST SP 800-61
  • Chain of custody
  • GLBA notification rule
  • Cyber insurance

Questions

Asked often

All questions

We think we have an incident right now. What should we do?

Call 916-288-5452. Do not power off affected systems or delete anything; disconnect them from the network if you can do so safely, and note what you observed and when.

Do you work with our cyber insurer and counsel?

Yes. We coordinate with your insurer and work under the direction of legal counsel where privilege matters.

Do we need a retainer?

No, but it helps. A retainer means contracts, contacts and access are already in place, which saves hours when they count most.

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