Managed Endpoint & Network Monitoring
Outages and breaches both tend to start with something small that nobody was watching. We monitor and maintain your endpoints and network so problems are fixed early and every device meets policy.
Scope
What is included
Every laptop, server, branch and circuit kept patched, visible and healthy.
Endpoint detection and response
EDR deployed and managed on workstations and servers, with isolation when needed.
Patch management
Operating system and third-party patches tested and applied on a published schedule.
Network monitoring
Firewalls, switches, wireless and circuits watched for faults, saturation and unusual traffic.
Firewall and SD-WAN management
Rule reviews, firmware updates and change control for branch and data center networks.
Asset inventory
A current record of every device, its owner, software and compliance state.
Mobile device management
Encryption, screen lock and remote wipe enforced on phones and tablets that touch company data.
Method
How it works
Three stages, each with a written output, so you always know what has been done and what comes next.
- 01
Enroll
Agents and monitoring are rolled out and the asset inventory is reconciled.
- 02
Maintain
Patching, health checks and configuration baselines run continuously.
- 03
Report
Monthly scorecards show patch levels, incidents and devices needing attention.
Standards and technology
How is this different from Managed Cybersecurity?
This service keeps devices and networks healthy, patched and compliant. Managed Cybersecurity is the analyst team investigating threats. Many clients take both, and the data is shared.
Do you support remote and branch staff?
Yes. Agents report from anywhere with an internet connection, and branch networks are monitored centrally.
Will patching interrupt our business day?
Patches are tested first and installed in maintenance windows you approve, with critical fixes fast-tracked by agreement.
Related
Often taken together
08 / 14
Payment Gateway & Embedded Finance
The plumbing behind cards, ACH, real-time payments and banking-as-a-service programs.
09 / 14
Penetration Testing
Find the weaknesses first, then keep finding them as your systems change.
10 / 14
Identity & Access Management
The right people, the right access, verified every time.