Questions, answered plainly.
The things prospective clients ask us most. If yours is not here, call or write and a person will answer.
General
What does WorldTech Network do?
We provide managed cybersecurity, compliance, cloud infrastructure and financial technology integration for banks, credit unions, fintechs and other regulated businesses. Clients use us as their security and infrastructure team, or as specialists working beside their own staff.
Where are you located and who do you serve?
Our office is at 7239 Dustin Allen Ln, Van Nuys, CA 91405. We serve clients across Los Angeles, the San Fernando Valley and California in person, and organizations throughout the United States remotely.
How large does an organization need to be to work with you?
Our clients range from early-stage fintechs with a handful of employees to established community institutions. Services are scoped to your size and risk, not a fixed package.
Do you work with our existing IT provider or internal team?
Yes. We regularly work alongside internal IT teams and managed service providers, with responsibilities written down so nothing falls between the two.
Security and compliance
Is your monitoring really 24/7?
Yes. Monitoring and incident escalation run every hour of every day for managed security clients. Our office hours are Monday to Friday, 8:00 am to 6:00 pm Pacific.
Which regulations and frameworks do you support?
We work most often with GLBA, FFIEC guidance, PCI DSS, SOC 2, NIST CSF, ISO 27001, NACHA rules and BSA/AML requirements, along with state privacy and cybersecurity laws.
Can you guarantee we will pass an audit or never have a breach?
No honest provider can. What we can do is reduce the likelihood and impact of incidents, keep your controls working and make sure you can demonstrate that to an auditor or examiner.
How do you protect our data and access?
We use least-privilege, named accounts with phishing-resistant authentication, log our own access to your systems and follow the same controls we recommend to clients.
Working together
How do we get started?
Call 916-288-5452 or send a message through the contact form. We arrange an introductory conversation, then a scoped assessment, and you receive a written proposal with fixed deliverables.
How is pricing structured?
Managed services are billed monthly based on users, devices, systems or transaction volume. Projects such as penetration tests and migrations are quoted as fixed fees wherever scope allows.
How long are your contracts?
Managed services typically run on twelve-month terms. Assessments and projects are one-off engagements with no further commitment.
How quickly can you begin?
Assessments can usually start within two weeks. Onboarding for managed services generally takes thirty to sixty days depending on the size of your environment.